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Calls are recorded. Maximum call charge from a BT landline is 5p per minute. Calls from other networks may vary.

Virgin Money Travel Insurance is promoted by Virgin Money Personal Financial Service Ltd and arranged and administered by Insure & Go Insurance Services Ltd. Virgin Money Personal Financial Services and Insure & Go Insurance Services Ltd are authorised and regulated by the Financial Conduct Authority. Travel insurance is underwritten by MAPFRE Asistencia Compania International de Seguros y Reaseguros, Sociedad Anonima, trading as MAPFRE Assistance, which is authorised by Direccion General de Seguros y Fondos de Pensiones and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of regulation by the Financial Conduct Authority and Prudential Regulation Authority are available on request. MAPFRE UK Branch Registered Address: 5th Floor, Alpha House, 24a Lime Street, London EC3M 7HJ. Company Number: FC021974. Branch Number: BR008042. Virgin Money Personal Financial Service Ltd. Registered in England and Wales (Company No. 3072766). Registered Office - Discovery House, 4 Whiting Road, Norwich NR4 6EJ.